Subway, Price Plaza

In the customer service abyss that is becoming the majority of businesses in T&T, there are a few gems among the rocks. One of them is Subway, Price Plaza.

The reason I list this branch is because of a petite lady who looks homely and sweet enough to be anyone's grandmother and she has the calmest, most polite and friendliest disposition of any frontline service person I've come across in recent years.

If only more CSRs could be like her we'd all be less cynical and wary of sales assistants and clerks. To the managers at Subway, you cannot pay this woman enough for the invaluable service of just being NICE and SMILING at you when she attends to you.