Courts Megastore, San Juan

Courts Megastore, San Juan is the perfect example of people looking rather busy and doing absolutely nothing. They walk hurriedly, with purpose and determination but you never actually see them doing anything while poor, helpless customers like myself walk around aimlessly.

When you look around to find the nearest salesperson - they look so taken up in something or hurrying somewhere and you're left lost in a sea of furniture.

I don't know how long it took before my mother finally managed to catch the attention of a salesperson and we were dealt with well enough.

But please, we customers don't bite (but we will bark if aggravated), so don't be afraid to interact with us. We are here to give you our money- at least act remotely interested...

Passport Office, Chaguanas

So I was going to again write about my disappointment at the service given at the Passport Office in Chaguanas, how it's slipped since I last went (because the last time I dealt with them they were quite friendly and efficient.)

I was going to talk about how I could see the officer in booth 3 on her cell phone probably texting away and getting me more and more irritated because I was there to apply for a passport for my 8 month old son who at that hour was becoming cranky and sleepy and there was this officer. on her cell phone. taking forever....

But then something happened that totally made the experience better. My little darling had to sit on my knee, face the camera and hold still for 3 seconds to take a photograph. Now, for those of you who've had or have babies- this isn't a very easy task, it's even more difficult when they're cranky and sleepy and just want to be held. I must give credit to the same woman I was quick to get mad at- she took his rattle and tried to distract him, was cooing at him and being so patient and trying everything to get a good shot. I can't tell you how many times she took his photo. He even went over the counter to her and she held him to calm him down! Eventually two guys from the booths next to her came over and started making faces at him and calling him and thank goodness he finally got a good shot.

So I must end by saying that all credit must be given to the lady from booth #3 for being such a sport with my baby boy and for making me think twice about the service at your offices.